Rose Bien

File Manager Team Lead

Rose runs the File Management team, of which she has been an integral team member since 2017. Coming from more than 8 years experience in handling and assessing loan applications, As Team Lead, Rose is responsible for the smooth running of our Loan Processing and Admin Services, ensuring both accuracy and timeliness. Rose manages a growing team of talented File Managers, along with interfacing with dozens of stakeholders, both within and external to the finweb group. Perhaps crucially, one of the most important and critical roles in the company; Rose has the respect of everyone she encounters. Rose’s Australian mortgage background started way back in 2011 when she was employed as a lending support officer by a non-bank lender based in Brisbane. She then got promoted to a team lead role and managed the assessments and approvals team and this enabled her to broaden her knowledge in lending process and policies. Rose has developed strong relationships within the organization and externally through her can-do attitude, positive mindset, passion and good work ethic.

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